CAA working overtime for stranded travellers
The Civil Aviation Authority (CAA) has said that it is doing all it can for the over 16,000 Britons who were stranded overseas after the collapse of tour company Goldtrail. The south London-based Greece and Turkey travel specialist went into administration on Friday, after which the CAA immediately began looking into ways to get UK citizens who are currently on holiday back to their homes.
According to information posted by the CAA on its website, all flights scheduled to the UK from Greece and Turkey over the weekend and through Monday will leave and arrive according to schedule, although flight information for Tuesday will be posted at a later time. The CAA website also advised Goldtrail customers who are currently on holiday to check with their travel agent prior to making the trip to the airport.
Sean Tipton of travel group ABTA said customers left in the lurch by Goldtrail will hopefully not have to wait too long to get a refund from the CAA. He went on to say that the claims made by Goldtrail consumers are being dealt with as quickly as possible, and due to the relatively small size of the collapsed firm, the process by which refunds are made should be less painstaking than that of XL, a larger tour company which folded last year.