Tesco Goes to Court for Disability Discrimination
Legal action is planned to be launched by a former presenter for Sky news against Tesco, a supermarket giant, following his two trips to the store at Elephant & Castle’s Metro.
Tim Arnold says that he is going to sue Tesco, which he named as arrogant, for discrimination of the disabled. Mr. Arnold is age 47 and has a tuberous sclerosis condition, which he inherited. The condition makes it hard for him to remember what his PIN number is when he is put under pressure. However, he went to Tesco two times on Friday, July 11th and says that he was told he couldn’t make a purchase with his signature, which 2 million people with disabilities are still doing today.
On his first trip, which was at around 8:30am, he went to purchase some groceries. However, he claims that they refused him the right for making the purchase. This same thing happened again (allegedly) when he went back again with a friend during lunchtime. He said that the talked to the Junior Manager the first time and then to the Senior Manager the second time. Mr. Arnold says that the stores aren’t giving the proper training to their employees for dealing with those who are disabled.
During 1995, the Disability Discrimination Act was put into action, and it says that the shop has to make a reasonable adjustment to the needs of the disabled. After Mr. Arnold spoke to Tesco’s customer service and headquarters, he received a letter with an apology for what happened and made him an offer of £200 as compensation, of which he is not going to accept. However, Mr Arnold returned to the Tesco store and was allowed to make his purchase with a signature. The cashier said that the company has now been given a reminder of the policy.
Find out more about Tesco at: www.tesco.com
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Ebenezeer Scrooge is alive and kicking and running Tesco in the guise of Sir Terry Leahy.
I am the mother of two disabled boys. My youngest is 9 years old and has severe autism. Yesterday I received a letter from Sir Terry Leahy (after a two month wait). He tells me that he will not be replacing the 2 broken disabled childrens trolleys at my local Ammanford Store, as it is too expensive and they keep getting stolen and damaged. I believe this to be Tesco’s own fault because they are not safely stored.
Surely this is blatant discrimination against the parents of disabled children who cannot shop without such facilities. As if this is not bad enough he even had the audacity to tell me to travel to either Fforestfach or Llansamlet if I required the use of a disabled child trolley. This is a round trip of 30 and 38 miles, whlist me local store is 3 miles away.
I too would like to sue Sir Terry as he is again openly flouting disability laws. Tesco can not be allowed to be above the Law. How do I go about this?